User guide
Statistics
Only the owner sees the statistics. They answer: where does the revenue come from, where does the time go, how fast are we with tickets, and how punctually do customers pay?
Filters
At the top the period (30 days, quarter, year) and customer and project (the project follows the customer). “Reset filters ×” clears both. All tiles and charts follow the filters.
Key figures
“Net revenue”, “Costs”, “Billable hours” and “Tickets resolved”.
Charts
- Revenue & costs over time.
- Hours per project as 3D bars.
- Tickets by channel — contact form, app, email, monitor and the other channels.
- Tickets per week, stacked by resolved, in progress and open.
- Commit activity of the last weeks — filled as soon as GitHub is connected.
- Project health — deliberately stays empty: a radar with five corners would look complete even if three of them were guesses.
- Revenue per customer.
- Billing & payment behaviour — how quickly and how punctually invoices are paid.