User guide
Overview
The overview is the start page after signing in: what comes first? It lives at /uebersicht; ventiondesk.com itself always shows the product page — when you are signed in, “To the cockpit” at the top right brings you here.
Layout of the interface
The navigation is on the left: Overview, Ideas, Projects, Tickets, Customers, Finances, Documents, Statistics and, at the bottom, Operations and Settings. Only the owner sees Finances and Statistics.
The header bar holds the search, the timer of time tracking, the bell with notifications (“Mark all read” marks everything), the sync status and the “+ New” button. It creates whatever you need right now — with a keyboard shortcut:
| Entry | Key | Who |
|---|---|---|
| Project | p | all |
| Customer | k | all |
| Ticket | t | all |
| Task | a | all |
| Quote | g | owner |
| Invoice | r | owner |
| Subscription | b | owner |
| Time entry | z | all |
| Document | d | all |
| Idea | i | owner |
The account menu behind your avatar contains “Switch workspace” (if you have several workspaces), “Sign-in & second factor”, this documentation and “Sign out”; below it are the legal notice, privacy policy and accessibility statement. Roles and API keys are under Settings.
What comes first
At the top is a list of what needs attention: overdue invoices, tickets shortly before or after their response deadline, blocked projects, budgets about to run out, tasks awaiting review, upcoming milestones, failed deployments and new errors. Money comes before time: an overdue invoice comes before a blocked project. If nothing is pending, it says “Nothing’s on fire.”
If there is a cancellation, a payment problem or an upcoming suspension, a notice with the link “To subscription” appears above it.
Key figures and cards
- Key figures: “Open tickets”, “Hours this week” and — for the owner only — “Revenue” of the current month and “Outstanding receivables”.
- Project stack: total, active and blocked projects; a click filters the project list.
- Ticket intake with the newest tickets and “All tickets →”.
- Deployments of the recent past across all projects.
- Invoices (owner only): the open invoices.
- Projects in focus with progress and status.
- Revenue | 6 months (owner only).
- Time | this week with “+ Add time” and the way to time without a project (“Without project →”).